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SAP Consulting

Consulting requirements within the SAP suite can be varied in terms of scope, ranging from short verbal consultations and small adhoc requirements within the current scope, right through to more strategic extensions to existing functionality, requiring a degree of project management.

CIBER Consulting is handled through the SAP aware Contact Centre and supported by an effective booking, quoting and billing system, that caters for a variety of commercial models. Consulting Services are based on the deployment of experienced SAP consultants to address your consulting requirements. Various delivery methods are utilised depending upon the nature of the request:

• Consultant call back for short verbal consultation
• Remote consulting for adhoc work with clear scope and requirements
• On-site consulting for adhoc work where a greater degree of customer interaction is required
• Project based for major initiatives

Project based consultancy is relevant for larger projects e.g. initial phase 1 deployments or in-depth improvements to your existing solution. This is qualified by your Account Manager, with work following our All-in-One project philosophy. Project Management is typically required for projects that require in excess of 10 days effort from CIBER.

As you would expect from a global player, CIBER supports consultancy for the mySAP Business Suite:

• mySAP Product Lifecycle Management
• mySAP ERP
• mySAP Supply Chain Management
• mySAP Customer Relationship Management
• mySAP Supplier Relationship Management
• mySAP Business Intelligence

CIBER Consulting provides business and solution consulting services to help you plan your technology infrastructure and enhance your business performance.

The service also provides a business management process, including company strategy, process design, implementation and continuous operational support.

CIBER’s technical skills and industry experience are also applied to improving the efficiency of deployment and use of Microsoft infrastructure and technology.